Gyral Privacy Policy

Last updated: 1 January 2025

1. Introduction

Welcome to Gyral. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data, as well as your rights concerning your data.

2. Data Controller

Gyral Ltd is the data controller responsible for your personal data. If you have any questions, you can contact our Data Protection Officer (DPO) at:

  • Name: Neil Fogarty
  • Company Registration Number: 14715069
  • Registered Address: Old Church House, Abbots Salford, Warwickshire, WR11 8UT
  • Email:[email protected]
  • Postal Address:Old Church House, Abbots Salford, Warwickshire, WR11 8UT

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, title, date of birth
  • Contact Data: Address, email, phone number
  • Technical Data: IP address, browser type, device information
  • Usage Data: Information about how you use our platform or services
  • Marketing Data: Preferences for receiving communications
  • Financial Data: Payment details, billing information
  • Sensitive Data: Health data, biometric data (only where explicitly required and with your consent)

4. How We Collect Your Data

We collect data in the following ways:

  • Direct interactions: When you fill out forms, contact us, or subscribe to services
  • Automated technologies: Through cookies, server logs, and other technical tools
  • Third parties: From partners or service providers

5. Purpose and Lawful Basis for Processing Data

We will only process your data when there is a lawful basis to do so. This includes:

  • Contract: To fulfill our contractual obligations
  • Consent: When you have given explicit consent
  • Legitimate Interest: For purposes such as improving our services
  • Legal Obligation: Compliance with legal or regulatory requirements

6. Data Sharing

We may share your data with third parties in the following scenarios:

  • Cloud Service Providers: For data hosting and storage
  • Payment Processors: For processing financial transactions
  • CRM Systems: For managing customer relationships
  • Analytics Platforms: For analyzing user behavior
  • Legal or Regulatory Authorities: For compliance with legal obligations
  • Marketing Platforms: For communication and outreach

7. International Data Transfers

If your data is transferred outside the UK or European Economic Area (EEA), we will ensure adequate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for.

  • Account Data: Duration of account + 6 years
  • Financial Records: 6 years
  • Marketing Preferences: Until consent withdrawn
  • Customer Correspondence: 2 years
  • System Logs: 12 months

9. Your Data Protection Rights

You have the following rights under data protection laws:

  • Right to Access: Access a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit processing of your data
  • Right to Data Portability: Transfer your data
  • Right to Object: Object to processing

10. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

11. Cookies

Our website uses cookies to improve user experience and analyze traffic. You can manage your cookie preferences through your browser settings.

12. Changes to this Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email:[email protected]
  • Postal Address:Old Church House, Abbots Salford, Warwickshire, WR11 8UT

14. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

  • Website: www.ico.org.uk
  • Phone: 0303 123 1113
  • Postal Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

15. Approval and Ownership

  • Owner: Data Protection Officer
  • Approved by: Gyral Board of Directors
  • Date Approved: 1 January 2025
  • Review Frequency: Annually

16. Version Control

  • Version: 1.1
  • Last Reviewed: 1 January 2025
  • Next Review Date: 1 January 2026